Efficiency study: How to do more with less

Efficiency study: How to do more with less

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Feb 04, 2009

Evaluate the efficiency of your outpatient client process in two steps using VMC Inc.'s Excel worksheets.

These worksheets will help you determine:

  • Actual and average client waiting times in the reception area, exam room, and checkout on a daily and weekly basis
  • Average length of time technicians, assistants, and doctors spend on outpatient procedures
  • Waiting times during different days of the week and at different times of the day
  • Which day of the week and time of day has the longest waiting time.

This information will also help you:

  • Determine staff schedules and staffing requirements
  •  Schedule appointments more efficiently
  • Determine team members' efficiency
  • Identify inefficient procedures that may cause delays in the outpatient process.

To download these worksheets, click here.