Do you need more training?
Aug 01, 2007
Seventy percent of Firstline readers say they need in-house training to take the next step in their career, according to the 2007 Firstline Career Path Study. And about 68 percent say they also require formal training to grow in their jobs.
Paige Phillips, a Firstline board member and director of nursing at Veterinary Specialty Hospital of the Carolinas in Cary, N.C., says her team sets training goals regularly. New team members set goals two or three times the first year, she says, because they're learning so much. "After that, we set goals annually. Perhaps they need continuing education for a specific technical procedure or maybe they're interested in cross-training in other departments."
About 35 percent of Firstline readers say their practice will pay for formal training, while 55 percent report their practice will pay for in-house training. So is it fair to expect your practice to pay for your training?
"Yes," says Grosdidier. "In today's market, clients expect more. Their desire for services for their pets has never been greater. The only way we're going to meet their needs is to employ qualified team members."
Besides, she adds, it's a great investment. "You get a $4 return on every $1 you spend on training," she says.
Phillips' practice conducts regular in-house training and offers an annual budget for continuing education (CE). Often, she says, team members carry over their CE allotment and attend a national conference every other year.
If you're interested in attending CE outside your practice, Grosdidier recommends approaching your boss and asking what it would take to attend a meeting. Discuss skills you'd like to learn that will help make your practice more profitable and agree on training that benefits you and the practice.