Do you know when to walk away?

Do you know when to walk away?

Learn how to tame your temper in the veterinary clinic.
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Mar 01, 2012
By dvm360.com staff

When both sides feel passionately about a topic, it's important to keep calm, cool, and collected, says Brian Conrad, CVPM, practice manager at Meadow Hills Veterinary Center in Kennewick, Wash. "A discussion becomes an unproductive disagreement when the parties interrupt each other, shout, or use profanities. This is a signal that the team members need a cool-down period," he says. "When you resume the discussion, you may opt for a third-party mediator to help reach a peaceful resolution."

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

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The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

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A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

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A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patient's lives (Proceedings)

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An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

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Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.