Communication strategies for managers | Firstline

Communication strategies for managers

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VETERINARY ECONOMICS: Sep 01, 2014
You may not possess x-ray vision or super strength, but you can cultivate your powers of client communication to ensure the best care for pets.
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VETERINARY ECONOMICS: Sep 01, 2014
They want to know they can trust the business-owning veterinarian, and I understand.
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FIRSTLINE: Aug 26, 2014
Take the scalpel out of your team’s back and put everyone back to work doing the job they love—helping animals.
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VETERINARY ECONOMICS: Aug 12, 2014
By dvm360.com staff
Everyday courtesy carries weight with clients, coworkers.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
My practice owner assigns tasks, and she's very hands-off as I work on projects. When I ask for feedback, she says, "You're in charge. I know you'll do great." Then, when I pass off the final project, she nitpicks and points out all the ways she would have done it differently. I'm feeling bullied here. What can I do?
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FIRSTLINE: Jul 01, 2014
Practice owners speak candidly about what they would like to say to managers.
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DVM360 MAGAZINE: Jun 30, 2014
If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.
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FIRSTLINE: Jun 05, 2014
Are you the bully at work? Take this quiz to find out if you need to make a change in your professional behaviors at your veterinary practice.
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FIRSTLINE: Jun 01, 2014
By dvm360.com staff
Test yourself to rate your "No Baloney" skills to communicate with your boss.
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VETERINARY ECONOMICS: May 10, 2014
By dvm360.com staff
Tried and true advice from the frontlines.
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DVM360 MAGAZINE: Apr 30, 2014
Turn negative reviews into positive opportunities for your veterinary clinic.
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FIRSTLINE: Apr 30, 2014
Consider the common phrases cat owners utter when you suggest routine veterinary care for their cats. Then use these scripts to improve compliance.
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DVM360 MAGAZINE: Apr 21, 2014
By dvm360.com staff
Certain situations can get heated?quick. Get them under control before a tough exchange turns into much more.
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FIRSTLINE: Apr 01, 2014
By dvm360.com staff
Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.