Communication strategies for managers | Firstline

Communication strategies for managers

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FIRSTLINE: Feb 05, 2016
One's an innovation, one's a cool song. Both can appeal to baby boomers. Here's how to set the computer-unsavvy free in your veterinary clinic with paperless practice.
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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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FIRSTLINE: Jan 22, 2016
Use this interactive flow chart to help your veterinary clients keep Dr. Google in check.
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FIRSTLINE: Dec 16, 2015
The business of good medicine counts on guidelines for a vast array of conditions, issues and procedures. Standards make sense, but are practices readily adopting them?
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FIRSTLINE: Dec 15, 2015
You don’t need the Force to move veterinary clients. Consider this sage advice from a long time ago in a galaxy far, far away.
Dec 01, 2015
By dvm360.com staff
You can fix that problem for a veterinary team member. But should you?
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FIRSTLINE: Nov 24, 2015
Remember Charlie Brown's friend Linus? He was famous for saying, "Happiness is a warm blanket." But for many pet parents, the source of true happiness is a short wait at their pet's veterinary visit.
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FIRSTLINE: Nov 16, 2015
Ready to rule the world (or at least your practice)? Before you race for that promotion, you need to learn to manage your manager. Consider these three examples to untether your career and get ready for greatness.
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FIRSTLINE: Nov 11, 2015
“There’s a bully who’s really wrecking my life at my veterinary practice. How do I broach the “B” word to my boss—and when is it time to move on to another hospital?” Sheila Grosdidier, RVT, of VMC, Inc. in Evergreen, Colorado, says the answer lies in another “B” word: Showing your boss how the bully affects the business.
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FIRSTLINE: Sep 25, 2015
By dvm360.com staff
Flip the switch to signal to team members that a euthanasia is taking place in your practice.
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FIRSTLINE: Sep 23, 2015
OK, nothing really beats a box of kittens, but free team training is almost as nice—just a little less furry (and it doesn’t shed).
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VETERINARY ECONOMICS: Sep 22, 2015
Navigating the often tricky owner-manager relationship
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FIRSTLINE: Sep 16, 2015
A very confused client can blast a diagnosis conversation into the stratosphere, leaving you in thin air.
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VETERINARY ECONOMICS: Aug 14, 2015
Despite our leadership-obsessed culture, are you looking in the right places to find the next big thing in your veterinary practice? Here's how one practice manager coaxed leadership qualities out of his staff.
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FIRSTLINE: Aug 10, 2015
Is the shadow of pain haunting pets at your veterinary practice? Shine a light on pain management to help dispel pets' fear.