Co-worker conflict: Can you read these 8 physical signs?
If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying—even when they're not speaking.
May 11, 2010
Even if you’re a great listener, you could be missing much of what your colleagues are saying. That’s because body language is one of the most important parts of speech. In fact, according to Shawn McVey, MA, MSW, CEO of Innovative Veterinary Management Solutions in Phoenix, just 14 percent of communication is through words, and 7 percent is through intonation. The other 79 percent is through body language.
“Even though body language involves spontaneous reactions, controlling and reading it aren’t talents that come naturally,” says McVey, a Firstline and Veterinary Economics Editorial Advisory Board member. “You must work at it.” Here’s a guide to help you do just that.
Read body language: Receptive
|The emotion: Receptive
The body language: A receptive co-worker will stand with his palms flat on the counter, or open if there isn’t a counter. His legs will be spread apart and his face will frequently break into smiles.
How you should respond: Continue as you were—you’re on the right track.
|Next pose: Contemplative|