Client service for technicians | Firstline

Client service for technicians

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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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CUSTOM VETERINARY MEDIA: Mar 02, 2018
By dvm360.com staff
View highlights from CE presentations and download PDFs of each. (Sponsored by Blue Buffalo)
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FIRSTLINE: Feb 28, 2018
Set up good vibes for your patients (and their owners) in a hurry.
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dvm360.com: Feb 01, 2018
By dvm360.com staff
Nothing says "ick" like ticks and the diseases they transmit to pets and people. Keep pets safe with these tools. (With an educational grant provided by Zoetis)
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.
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VETERINARY ECONOMICS: Jan 19, 2018
It's time to check what your veterinary clients are listening to.
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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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FIRSTLINE: Jan 05, 2018
Here are the places your veterinary practice could be missing out on thousands in revenue.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.
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FIRSTLINE: Dec 27, 2017
By dvm360.com staff
These are the client education tools you couldn’t stop downloading. Grab 'em now to finish the year strong.
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FIRSTLINE: Dec 26, 2017
By dvm360.com staff
From anesthesia tricks and exam room enrichment tips to time savers and social media and marketing hacks, start your year right with our most popular veterinary tips of the year.
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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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FIRSTLINE: Nov 20, 2017
By dvm360.com staff
Bladder stones? Urinary stress? Urine luck. Dig in to these diets to tackle three conditions in your veterinary patients.
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FIRSTLINE: Nov 03, 2017
Every pet and client have a story, and you become a part of their story the minute they enter your practice. Here’s a closer look at narrative medicine—a fast-growing medical field with the goal of understanding the stories of those around you—and how it can help your patients, your clients and even you.
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dvm360.com: Nov 02, 2017
By dvm360.com staff
They don't stay puppies and kittens forever. Better management of pets' pain as they age allows the veterinary team to reinforce the human-animal bond and act as the trusted partner to pet parents. (With an educational grant by Bayer)