Your client left you. She took the cat, took the dog and she’s moving on. But you don’t know it yet because you: a. Don’t track client retention data b. Fudge on what you call “active” clients c. Can’t even begin to define an active client.
She left you. You're sad, a little hurt and you'll miss her ... sweet schnauzer's snuggles? Use this simple guide to see if you can repair your relationship before your veterinary client moves on to a new relationship with that tall, dark and dreamy veterinary practice down the street.
Mrs. Smith is hypervigilant and Mr. McKinley is laissez faire. Your veterinary team can manage these pet owners' expectations with these five fairly simple steps for more effective home monitoring without the frustration.
Your clients have a million questions when it comes to their pets' skin. So does your team. And we're betting you've wondered about a few cases yourself. Well, wonder no more—ditch the itch with these tools. (With an educational grant provided by Elanco)