Client service for managers | Firstline

Client service for managers

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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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DVM360 MAGAZINE: Dec 01, 2014
Do you care about clients outside the exam room? Show it.
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CUSTOM VETERINARY MEDIA: Nov 07, 2014
By dvm360.com staff
Move through the rooms of a virtual veterinary practice and help your team work through a canine emergency or a feline illness. These interactive cases show how having a pet insurance policy in place could influence client decisions and alter the outcome.
 
dvm360.com: Nov 05, 2014
By dvm360.com staff
Articles, tips, handouts, videos and tools all designed to make it easy for your practice to engage with your clients online.
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VETERINARY ECONOMICS: Nov 01, 2014
By dvm360.com staff
Teach children about the care their pets need with these coloring pages.
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VETERINARY ECONOMICS: Nov 01, 2014
By dvm360.com staff
Use these coloring sheets to educate your littlest pet owners—and their parents—about the tasks and responsibilities children can assume with supervision.
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FIRSTLINE: Nov 01, 2014
Use these leash tips to help pet owners get dogs to your practice in comfort.
 
dvm360.com: Oct 02, 2014
By dvm360.com staff
Articles, tips, handouts, videos and tools all designed to make it easy to discuss veterinary care for pets with your team and clients.
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VETERINARY ECONOMICS: Oct 01, 2014
By dvm360.com staff
Follow these steps to add value to the service you offer clients and demonstrate how well your veterinary practice cares for pets.
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VETERINARY ECONOMICS: Sep 01, 2014
By dvm360.com staff
You might be surprised at new data—courtesy of the Veterinary Hospital Managers Association—that shows how often practices proactively schedule appointments for clients before they leave.
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DVM360 MAGAZINE: Aug 04, 2014
By dvm360.com staff
Your complete resource to what some call a revolution that will forever change veterinary medicine.
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FIRSTLINE: Aug 01, 2014
By dvm360.com staff
Use this sample chart to review areas where your veterinary practice is doing well with dental care compliance and where you need to improve.
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
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FIRSTLINE: Aug 01, 2014
Forget the old ideas of scaredy cats and fraidy dogs. You can make veterinary visits more comfortable for every patient with these simple steps.