Client service for managers | Firstline

Client service for managers

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dvm360.com: Feb 01, 2018
By dvm360.com staff
Nothing says "ick" like ticks and the diseases they transmit to pets and people. Keep pets safe with these tools. (With an educational grant provided by Zoetis)
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FIRSTLINE: Jan 30, 2018
Do you have open "same-day sick" veterinary appointments lingering on your schedule each day? Use this tip for a healthier schedule—and give your bottom line a boost too.
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.
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VETERINARY ECONOMICS: Jan 19, 2018
It's time to check what your veterinary clients are listening to.
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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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VETERINARY ECONOMICS: Jan 16, 2018
Get this right and you will build the bond with these discerning veterinary clients.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.
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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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dvm360.com: Dec 21, 2017
The veterinary super analyst takes us through preventive care, corporate takeovers, industry burnout and back again in dvm360's podcast.
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VETERINARY ECONOMICS: Dec 19, 2017
Patient and pet deserve a better experience—and it will pay off in increased cat traffic.
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FIRSTLINE: Dec 15, 2017
Make sure your veterinary clients’ small acts of kindness are noticed.
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VETERINARY HOSPITAL DESIGN: Nov 29, 2017
By dvm360.com staff
You’ve made the leap of faith to implement retail in your practice. Now what? Here are some inspirational photos to help get you started.
 
VETTED: Nov 28, 2017
Don't die on the hill for your dwindling in-house pharmacy. See whether this doctor's story could help win your veterinary practice a victory in the coming years.
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FIRSTLINE: Nov 20, 2017
By dvm360.com staff
Bladder stones? Urinary stress? Urine luck. Dig in to these diets to tackle three conditions in your veterinary patients.
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VETERINARY ECONOMICS: Nov 17, 2017
Dr. Kathryn Primm says you can get the clients you want and only the clients you want.