Client service for managers | Firstline

Client service for managers

 
VETTED: Oct 20, 2017
Pets can benefit from training, boarding and day care owned by a veterinarian—the DVM is the expert, after all, not pet service and pet retail staff somewhere else. Just figure out if this chance for pet enrichment for your clients is the right fit for your veterinary hospital's philosophy, staff and location.
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DVM360 MAGAZINE: Oct 18, 2017
From a big city to a small town, from an isolated island to a mall, my big trip to see astronomy at work also reminded me how things have changed for American consumers and maybe veterinary hospitals.
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VETERINARY ECONOMICS: Oct 05, 2017
By dvm360.com staff
This electronic marketing whiz goes outside the veterinary market for a spark.
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FIRSTLINE: Oct 02, 2017
Some practices have been doing it for more than 10 years. Others still don't. Every client loves seeing their pet's photo, so why doesn't it show up on every written piece from your hospital?
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FIRSTLINE: Sep 27, 2017
Sometimes pet owners need more than medical help. Sometimes they need a reason to remember how much fun they can have with their loved ones again.
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VETERINARY ECONOMICS: Sep 21, 2017
Time-consuming price matching and a less-than-stellar online store drove me to talk the practice owner into big changes when it came to product sales at her veterinary practice.
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VETERINARY ECONOMICS: Aug 17, 2017
Is your clinic (app)rehensive? Three veterinary app developers use data to explain why mobile apps are good for business.
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FIRSTLINE: Aug 16, 2017
If some family members are children, the end of summer can be a sensitive time for pets as their routines switch up drastically. Here's how you can help advise your veterinary clients to make sure their pets transition smoothly.
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DVM360 MAGAZINE: Aug 11, 2017
By dvm360.com staff
After traveling all day from farm to field to stable to clinic, what equine veterinarian wants to spend hours billing clients? Here’s one possible solution.
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VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
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VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
 
VETTED: Aug 07, 2017
By dvm360.com staff
Don’t lose your head giving clients what they want: predictable, monthly payments to manage their pet’s wellness care over the year. Here are companies that can help you give them what they want.
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VETTED: Jul 24, 2017
By dvm360.com staff
From client handouts to prevention toolkits, we have all the resources you and your veterinary clients need to battle this year's uptick in parasite prevalence.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
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FIRSTLINE: Jul 06, 2017
... where you inject them after researching some of the biggest names in microchip technology and their current veterinary products to get lost pets home faster.