Client service for managers | Firstline

Client service for managers

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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Mar 30, 2018
In a kitty cat coup, your veterinary clinic cat fires Rhonda the Receptionist and takes over the front desk.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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DVM360 MAGAZINE: Mar 22, 2018
By dvm360.com staff
Here's our regular rundown of new and notable veterinary products.
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FIRSTLINE: Mar 19, 2018
These Fear Free cat carrier tips complement the low-stress measures you’re taking in your veterinary clinic.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 08, 2018
Wireless doorbells offer veterinary receptionists a subtle signal to call for help when things get hairy at the front desk.
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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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VETERINARY ECONOMICS: Mar 02, 2018
By dvm360.com staff
Use your clients' device dependency to your advantage.
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CUSTOM VETERINARY MEDIA: Mar 02, 2018
By dvm360.com staff
View highlights from CE presentations and download PDFs of each. (Sponsored by Blue Buffalo)
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FIRSTLINE: Feb 28, 2018
Set up good vibes for your patients (and their owners) in a hurry.
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dvm360.com: Feb 01, 2018
By dvm360.com staff
Nothing says "ick" like ticks and the diseases they transmit to pets and people. Keep pets safe with these tools. (With an educational grant provided by Zoetis)
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FIRSTLINE: Jan 30, 2018
Do you have open "same-day sick" veterinary appointments lingering on your schedule each day? Use this tip for a healthier schedule—and give your bottom line a boost too.
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.