Client service for managers | Firstline

Client service for managers

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VETERINARY ECONOMICS: Jun 18, 2018
This company offers their years-tested marketing, financial help, phone-call support and more for a franchise fee and a cut of your profits. Whether you want to go with a house-call company like MVS or go it alone, here’s some advice about which clients love house calls and what steps to take to make sure you do it right.
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FIRSTLINE: Jun 07, 2018
By dvm360.com staff
Experiencing fear and stress while you’re trying to figure out how to relieve your veterinary patient’s fear and stress is … redundant. Don’t sweat. We have three places to start on your path to calming pets.
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FIRSTLINE: Jun 06, 2018
By dvm360.com staff
Talk 'em up. Sell 'em online and in your reception area. Here are a few items to recommend to clients to help make your veterinary practice the cool destination for all things puppy.
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FIRSTLINE: Jun 01, 2018
When you go to a veterinary conference to get smarter, make sure you share your journey on social media.
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FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
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VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.
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VETERINARY ECONOMICS: May 07, 2018
Cat owners need help simply getting kitties to your veterinary clinic's door.
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DVM360 MAGAZINE: May 03, 2018
Well, a LOT of pennies for your thoughts. As in, we’ll pay you for the brilliant problem-solving ideas you’ve come up with within the veterinary world.
 
VETTED: Apr 30, 2018
Two companies stand out as the current competitors for veterinary practice online pharmacy partnerships: Vets First Choice and Vetsource. Here's the deets.
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FIRSTLINE: Apr 28, 2018
Every healthy business needs both: new customers and loyalty from those same new customers. Here’s a guide for your team.
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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Mar 30, 2018
In a kitty cat coup, your veterinary clinic cat fires Rhonda the Receptionist and takes over the front desk.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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DVM360 MAGAZINE: Mar 22, 2018
By dvm360.com staff
Here's our regular rundown of new and notable veterinary products.