Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
Getting (and keeping) clients compliant with your practice's tick control recommendations will always be an uphill battle ... which is why we're here to give you a hand. (With an educational grant provided by Zoetis)
Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.