Client education for technicians | Firstline

Client education for technicians

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FIRSTLINE: Jul 24, 2017
Your extended contact with pet owners means extra opportunities for spreading awareness about pain, says Dr. Michael Petty.
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FIRSTLINE: Jul 14, 2017
1. Stop staring so much at cats, dogs. (Seriously) 2. Step up. Those patients need your advocacy!
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FIRSTLINE: Jul 13, 2017
Every dying pet deserves a plan. Consider these inspiring case studies and tips that illustrate the power you have in veterinary medicine to help pets live longer—with a better quality of life—for days, week or months on their path to a peaceful death.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
Many cat owners think their full-figured feline freeloaders were made for a life of luxury and ease. Encourage mental and physical exercise with these fast, frugal enrichment ideas.
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FIRSTLINE: Jul 12, 2017
How you can play a vital role in helping owners make the right choice and ensure a lifelong bond.
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VETERINARY ECONOMICS: Jun 30, 2017
These items help my older patients—whether they're just slowing down or nearing the end—to live more comfortable, pain-free lives. How many do you already use or recommend?
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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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dvm360.com: Jun 27, 2017
By dvm360.com staff
Caring for pets in their final moments is a frequent reality for veterinary professionals. Here are 30 of the most raw, poignant, honest and sometimes rueful confessions to highlight this special responsibility you have to your patients.
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DVM360 MAGAZINE: May 18, 2017
By dvm360.com staff
Do clients roll their eyes when you recommend bathing and antihistamines for tough derm cases?
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VETERINARY MEDICINE: May 12, 2017
If your veterinary clients think food puzzles need no introduction, they’ll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food.
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FIRSTLINE: May 09, 2017
Overheard at CVC: Dr. Paul Bloom, highlights the steps for a complete ear disease exam, including the vital role veterinary technicians play. (Hint: It's about finding the what and the why.)
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FIRSTLINE: May 09, 2017
You don't need to FISH for a reason to promote microchips to veterinary clients. Here are some quick thoughts to score a slew of new pets protected from abandonment.
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FIRSTLINE: May 09, 2017
By dvm360.com staff
We’ve collected some of the best veterinary dermatology hacks and work-arounds on dvm360.com from the past few years. They touch on dermatology, oncology, parasitology, client education and more. Steal at will.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.