Client education for technicians | Firstline

Client education for technicians

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FIRSTLINE: Apr 24, 2018
By dvm360.com staff
The new book for dog owners on fear, anxiety and stress (FAS) is available now from Amazon.
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VETERINARY ECONOMICS: Apr 17, 2018
Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.
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FIRSTLINE: Apr 16, 2018
Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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VETERINARY ECONOMICS: Apr 12, 2018
Give pet owners this handy-dandy PDF handout with ideas for making life fun for their new puppies.
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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FIRSTLINE: Apr 05, 2018
Emphasize the importance of fighting intestinal worms and other parasites in puppies from a young age with this printable PDF.
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FIRSTLINE: Apr 02, 2018
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others … not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 22, 2018
By dvm360.com staff
Use your holiday decorations to promote parasite prevention in your veterinary practice.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)