Client education for managers | Firstline

Client education for managers

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VETERINARY ECONOMICS: Apr 20, 2017
These mites cause hair loss, red skin, scabbing and lots of itching and scratching for your veterinary clients' dogs. Tell 'em all about it with this PDF handout.
Apr 12, 2017
Hospice and euthanasia are all about timing. Dr. Mary Gardner offers to guide clients through the process of their final gift to their pet—saying goodbye.
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FIRSTLINE: Apr 06, 2017
By dvm360.com staff
These three alternatives to the old-fashioned food bowl could be the right recommendation for clients who are hungry for the cutting edge of pet wellness.
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FIRSTLINE: Mar 30, 2017
By dvm360.com staff
Give your clients some solid info about ear inflammation and infection with this handout.
 
VETTED: Mar 29, 2017
By dvm360.com staff
Don't short-change the hard work that goes into dental work by calling it just a "cleaning" in front of clients. Two veterinary dentists sound off on their favorite terminology—and why.
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FIRSTLINE: Mar 27, 2017
By dvm360.com staff
We’ve scoured our site to bring you a collection of some of our favorite senior care tips to use in your veterinary clinic and to send home with your clients.
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FIRSTLINE: Mar 14, 2017
When transitioning a pet to a new diet, think like the tortoise, not the hare.
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FIRSTLINE: Mar 14, 2017
By dvm360.com staff
Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.
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FIRSTLINE: Mar 06, 2017
By dvm360.com staff
The goal is to make sure clients are using year-round parasite prevention. What if you're unknowingly making them refuse?
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DVM360 MAGAZINE: Mar 02, 2017
The customer controls more of your veterinary practice than you think. It’s time to sort out your priorities and understand what will fix that 20 percent loss of clients most businesses experience.
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VETERINARY ECONOMICS: Mar 01, 2017
By dvm360.com staff
Spell out some major causes of ocular discharge for veterinary clients with a little guidance on whether it's an emergency or something for the next wellness visit.
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VETERINARY ECONOMICS: Feb 27, 2017
By dvm360.com staff
Give brave pet owners this handout for tackling tick infestations on their pets at home.
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VETERINARY ECONOMICS: Feb 21, 2017
If your answers to these two questions in this article are "yes," then ABSOLUTELY your veterinary hospital needs to sell pet food to pet owners, according to Ernie Ward, DVM.
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FIRSTLINE: Feb 06, 2017
Sew up parasite prevention gaps with these tailored tips to target a range of veterinary clients.
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FIRSTLINE: Feb 04, 2017
Spend a little time educating these veterinary clients and help them avoid errors.