Client education for managers | Firstline

Client education for managers

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FIRSTLINE: May 03, 2016
Is bigger better, smaller more streamlined, medium most manageable? VHMA set out to determine if the size of a practice can influence the quality of services, contentment of staff and a practice’s economic viability.
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FIRSTLINE: Apr 25, 2016
Do your veterinary team members know how to respond when pet owners ask about titers?
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FIRSTLINE: Apr 21, 2016
Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.
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FIRSTLINE: Apr 21, 2016
By dvm360.com staff
You loved the GIFs. Now print this and give it to clients for something wonderful to chew on to teach some good dog toothbrushing techniques.
 
VETTED: Apr 15, 2016
Are your veterinary clients not buying flea preventives to protect their pets? You don't have to buy their excuses.
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VETERINARY MEDICINE: Apr 13, 2016
Get older cats with sudden weight loss into your veterinary clinic to make sure serious disease isn't looming.
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VETERINARY ECONOMICS: Apr 11, 2016
I’ll go for, "a brilliance of practice managers," especially when it comes to their answers to my questions about whether it's worth the money to hire companies to manage my practice website, my practice social media, my client reminders and my e-newsletters.
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FIRSTLINE: Mar 25, 2016
By dvm360.com staff
Some clients just don't (or won't) see the big picture when it comes to their overweight or obese cat. Here's the data you need to be the change.
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FIRSTLINE: Mar 24, 2016
It's easy to ooh and ahh over adorable new puppies and kittens. But it's also important to prepare pet owners to meet their little fuzzball's future healthcare needs.
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VETERINARY ECONOMICS: Mar 23, 2016
What's old hat for your staff is a total mystery to pet owners.
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FIRSTLINE: Mar 22, 2016
You can save your veterinary clients’ shoes—and their sanity—with these quick tips to handle their furry little teethers.
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FIRSTLINE: Mar 21, 2016
Encourage playful pups to snooze the veterinary visit away with this quick tip.
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dvm360.com: Mar 16, 2016
By dvm360.com staff
Ticks are second only to mosquitoes in the number of diseases they transmit, which is why it’s so critical to prevent ticks from attaching to—and feeding on—pets and people in the first place. Size up pesky ticks with this tool.
 
VETTED: Mar 10, 2016
Poodles are historically beloved dogs, companions of Roman warriors and French kings alike. But veterinarians and veterinary team members do everyone a favor when they’re familiar with toy, miniature and standard poodles’ genetic predispositions toward illness or injury.
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VETERINARY ECONOMICS: Feb 29, 2016
Is your veterinary team giving dog trainer recommendations without even realizing it?