Client education for managers | Firstline

Client education for managers

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FIRSTLINE: Aug 30, 2016
Our visits are action-packed, and our clients are time-strapped. But at our veterinary hospital, DVMs and technicians make sure we don't miss some crucial questions about home life and history for our patients.
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
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FIRSTLINE: Aug 12, 2016
Unless we regularly communicate that rabies is a real and serious threat, the disease can easily become the 'boogeyman' of veterinary medicine--a mythical threat used to force pets to get more shots.
 
VETTED: Aug 10, 2016
By dvm360.com staff
In Trupanion insurance claims, find out which orthopedic conditions are most expensive, which breeds are most prone to fractures, and which breeds most commonly claim for musculoskeletal injuries and illnesses.
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VETTED: Aug 04, 2016
By dvm360.com staff
"I've got all day!" —said no veterinary professional, ever. So we bring you this collection of time-saving techniques, tips, tools and other treats for better client communication, better patient care and a better bottom line.
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VETERINARY MEDICINE: Aug 04, 2016
Guide veterinary clients through the chemotherapy process using this helpful tool.
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VETERINARY ECONOMICS: Aug 03, 2016
By dvm360.com staff
Yes, it's a thing. Here's a handout to help your veterinary clients understand more about stress-related compulsions in dogs.
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VETTED: Aug 03, 2016
By dvm360.com staff
On a scale from 1-10, these pain management hacks are an 11.
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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
 
VETTED: Jul 15, 2016
Old. Geriatric. Senior! How do these words make you feel? It's time to reframe your senior diagnostic conversations with veterinary clients with these three steps with this advice from a dvm360/VHMA Practice Manager of the Year contestant.
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
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FIRSTLINE: Jul 14, 2016
Sure, you've heard all the excuses and you've heard enough flea and tick talks that you feel burned out. But don't give up—here are tips to power up parasite education in your practice.
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VETERINARY ECONOMICS: Jul 12, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better customer service.
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VETERINARY ECONOMICS: Jun 28, 2016
And ... we wouldn't leave you hanging just with the problems! Here's advice to tackle this trio of Dr. Karen Felsted-identified roadblocks at your veterinary practice in this new video from CVC.