Client education for managers | Firstline

Client education for managers

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FIRSTLINE: Aug 27, 2015
Share these quick facts to start a conversation about the care pets need as puppies and kittens and on through adulthood to senior life.
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FIRSTLINE: Aug 27, 2015
Use this form to answer this client question—and prepare pet owners to offer a lifetime of care.
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FIRSTLINE: Aug 13, 2015
The American Association of Feline Practitioners offers a toolbox of client education tools to promote routine checkups for cats.
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FIRSTLINE: Aug 12, 2015
You recommend tests, but do clients heed your advice?
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FIRSTLINE: Aug 11, 2015
Does the idea of lost pets get under your skin? Our veterinary practice barked up the right tree by offering free microchips at the Barking at the Moon Dog Festival—and created a lasting connection with our community that improved the business and boosted team morale.
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FIRSTLINE: Aug 10, 2015
Is the shadow of pain haunting pets at your veterinary practice? Shine a light on pain management to help dispel pets' fear.
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FIRSTLINE: Aug 07, 2015
A calmer trip to your veterinary practice means pets may arrive less stressed. And wouldn't that be nice?
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VETERINARY ECONOMICS: Aug 04, 2015
By dvm360.com staff
An exclusive, brand-new look at cutting-edge thinking on low-stress patient care for beginners, intermediate experts and Fear-Free gurus.
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FIRSTLINE: Jul 13, 2015
By dvm360.com staff
When clients complain that their flea and tick preventives just don't work like they used to, use your investigative powers to ask the right questions to uncover any application errors and discuss next steps.
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VETERINARY ECONOMICS: Jul 10, 2015
By dvm360.com staff
The heat is on: Your client sees the pet's red, sore skin and expects it to be cured right away. How do you manage these expectations and arrive at a better dermatology examination? Use these tools.
Jul 10, 2015
These tiny tips can make a big difference in how pets experience their veterinary visits.
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FIRSTLINE: Jul 07, 2015
Use this handout to build pet owners' awareness about pain in their pets.
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dvm360.com: Jul 06, 2015
By dvm360.com staff
Things we do every day can be stress triggers for our beloved pooches. Here's how pet owners can help break the cycle of stress for their best friends.
Jun 25, 2015
By dvm360.com staff
Don't let clients be fooled by fleas! Take 20 minutes in your next team meeting to discuss each of these barriers to flea prevention—and make a plan for better client communication about these pesky parasites.
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dvm360.com: Jun 24, 2015
By dvm360.com staff
Fleas are frustrating, for all involved. But we wonder, is there a communication gap between practitioners and clients that could be making the fight against fleas even worse?