Client education for managers | Firstline

Client education for managers

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VETERINARY ECONOMICS: May 20, 2017
CVC rock star Bash Halow ran the microphone around the room to get attendees' brilliant ideas this week in Virginia Beach. Here's a few of the best. Wanna try 'em and see if they shine?
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FIRSTLINE: May 09, 2017
You don't need to FISH for a reason to promote microchips to veterinary clients. Here are some quick thoughts to score a slew of new pets protected from abandonment.
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DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
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FIRSTLINE: May 01, 2017
Enthusiasm is a great trait for veterinary team members … as long as they don't overwhelm pet owners.
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FIRSTLINE: Apr 26, 2017
By dvm360.com staff
Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
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VETERINARY ECONOMICS: Apr 20, 2017
These mites cause hair loss, red skin, scabbing and lots of itching and scratching for your veterinary clients' dogs. Tell 'em all about it with this PDF handout.
Apr 12, 2017
Hospice and euthanasia are all about timing. Dr. Mary Gardner offers to guide clients through the process of their final gift to their pet—saying goodbye.
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FIRSTLINE: Apr 06, 2017
By dvm360.com staff
These three alternatives to the old-fashioned food bowl could be the right recommendation for clients who are hungry for the cutting edge of pet wellness.
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FIRSTLINE: Mar 30, 2017
By dvm360.com staff
Give your clients some solid info about ear inflammation and infection with this handout.
 
VETTED: Mar 29, 2017
By dvm360.com staff
Don't short-change the hard work that goes into dental work by calling it just a "cleaning" in front of clients. Two veterinary dentists sound off on their favorite terminology—and why.
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FIRSTLINE: Mar 27, 2017
By dvm360.com staff
We’ve scoured our site to bring you a collection of some of our favorite senior care tips to use in your veterinary clinic and to send home with your clients.
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FIRSTLINE: Mar 14, 2017
When transitioning a pet to a new diet, think like the tortoise, not the hare.
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FIRSTLINE: Mar 14, 2017
By dvm360.com staff
Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.
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FIRSTLINE: Mar 06, 2017
By dvm360.com staff
The goal is to make sure clients are using year-round parasite prevention. What if you're unknowingly making them refuse?