Client compliance for technicians | Firstline

Client compliance for technicians

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FIRSTLINE: Nov 30, 2016
Educate veterinary clients to help you get to the bottom of cats' behavioral issues by taking advantage of their smartphones. Snapchat filters optional.
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FIRSTLINE: Nov 29, 2016
By dvm360.com staff
Exclusive data points to how veterinary practice has changed—and predicts what's in store for the future for the veterinary team.
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FIRSTLINE: Nov 04, 2016
Veterinary anesthesiologist says we have an obligation to use every available tool to comfort patients and clients.
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FIRSTLINE: Nov 03, 2016
By dvm360.com staff
Dr. Robin Downing smacks us all on the forehead with this brilliant tip for better veterinary care for your patients in pain.
Oct 26, 2016
Bad words matter. And you could be turning off veterinary clients with these weak words and phrases. Use these sample scripts for a fresh approach to dental care.
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VETTED: Oct 13, 2016
By dvm360.com staff
How are your peers using social media? You might be surprised at recent survey data.
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FIRSTLINE: Oct 04, 2016
By dvm360.com staff
Shoddy leashes, old plastic bowls and crazy-dull nail trimmers—do the pet owners you serve know how harmful this junk can be? Use this tool to show them what to keep and what to toss.
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FIRSTLINE: Sep 28, 2016
By dvm360.com staff
A veterinary technician specialist reluctantly shares her BILLION DOLLAR IDEAS with us.
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FIRSTLINE: Sep 23, 2016
Switching styles can trip up the team, but the transition is worth the trouble.
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FIRSTLINE: Sep 23, 2016
By dvm360.com staff
Labs, goldens, bulldogs, Westies ... and yes, bassets. (Plus any other dog who regularly puts in her laps to stay cool or stay trim.) They’re all more likely than average to suffer from otitis.
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FIRSTLINE: Sep 22, 2016
A push for telemedicine and tele-nursing in the veterinary world
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FIRSTLINE: Sep 22, 2016
Managing your senior feline patients goes much deeper than non-slip mats. Consider these tips from Dr. Kelly St. Denis in order to better manage your senior cats.
 
VETTED: Sep 19, 2016
Well, most of the time. With education. So put on your teaching caps and meet these clients where they are (so you can lead them where you need them to go).
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FIRSTLINE: Sep 15, 2016
You want to inspire careful home care and calibrate expectations for the owners of diabetic cats and dogs. And as with many things, it starts with conversations between veterinary team members and pet owners in the exam room ...
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VETERINARY ECONOMICS: Sep 13, 2016
OK... maybe not 100%. But these five strategies can help increase client compliance with parasite prevention products.