Client compliance for technicians | Firstline

Client compliance for technicians

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DVM360 MAGAZINE: May 18, 2017
By dvm360.com staff
Do clients roll their eyes when you recommend bathing and antihistamines for tough derm cases?
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FIRSTLINE: May 09, 2017
Overheard at CVC: Dr. Paul Bloom, highlights the steps for a complete ear disease exam, including the vital role veterinary technicians play. (Hint: It's about finding the what and the why.)
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FIRSTLINE: May 09, 2017
By dvm360.com staff
We’ve collected some of the best veterinary dermatology hacks and work-arounds on dvm360.com from the past few years. They touch on dermatology, oncology, parasitology, client education and more. Steal at will.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
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FIRSTLINE: Apr 26, 2017
By dvm360.com staff
Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
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FIRSTLINE: Apr 18, 2017
CVC educator Dr. E’Lise Christensen, DACVB, offers at-home behavior modification strategies veterinarians and team members can offer to clients.
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FIRSTLINE: Apr 11, 2017
Pets with dermatologic issues can easily overwhelm their owners with the treatments they require. But veterinary technicians have the power to lighten and enlighten their loads.
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FIRSTLINE: Apr 10, 2017
Wellness plans, paid for all at once or in monthly payments, could be a real pet owner pleaser at your veterinary practice. But ask yourself these four questions first.
Apr 06, 2017
By dvm360.com staff
Your clients are confused and anxious and they want answers. Use this free team training to take the trauma out of the talk.
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FIRSTLINE: Apr 05, 2017
To get to the bottom of a tough otitis presentation in a patient, it's time for technicians to perform a little sleuthing.
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FIRSTLINE: Mar 27, 2017
By dvm360.com staff
We’ve scoured our site to bring you a collection of some of our favorite senior care tips to use in your veterinary clinic and to send home with your clients.
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FIRSTLINE: Mar 20, 2017
Veterinary cardiology specialist Dr. Matthew Miller explains the benefits and limitations of using mosquito repellents.
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FIRSTLINE: Mar 15, 2017
By dvm360.com staff
Make sure clients are aware of the signs of heart disease with this in-depth infographic.
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FIRSTLINE: Mar 14, 2017
When transitioning a pet to a new diet, think like the tortoise, not the hare.
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FIRSTLINE: Mar 14, 2017
By dvm360.com staff
Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.