Client compliance for technicians | Firstline

Client compliance for technicians

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FIRSTLINE: Oct 19, 2018
Specialists lean on their veterinary technicians as extra sets of hands—and eyes.
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FIRSTLINE: Oct 16, 2018
Life happens, and it’s rife with accidents (which cost money). How can we help clients cover the costs of veterinary care so they can take care of their pets while we still cover our bottom line?
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FIRSTLINE: Oct 09, 2018
Techs are well-suited to provide guidance to pet owners in upsetting and unfamiliar circumstances, Dr. Mary Gardner says.
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VETERINARY ECONOMICS: Oct 02, 2018
By dvm360.com staff
When it seems like a pet has a dermatology issue, what happens next? Is it right off to the veterinary hospital, or do pet owners skip the DVM and head for Dr. Google? Data from the Pet Owner Paths study illuminates the differences between you and your clients on what happens next.
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FIRSTLINE: Sep 21, 2018
By dvm360.com staff
This veterinary technician recommends keeping open lines of communication when you might need the go-ahead for dental procedures.
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FIRSTLINE: Sep 19, 2018
Hey veterinarians, overwhelmed? Unburden yourself and use your techs, says this Fetch dvm360 speaker.
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FIRSTLINE: Sep 12, 2018
Give it to me straight, says one reader. Are veterinary wellness plans worth the time?
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FIRSTLINE: Sep 07, 2018
Time to switch your scrub cap out for your teaching cap. Here’s an in-depth look at how to talk your veterinary clients through at-home administration of subcutaneous fluids.
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FIRSTLINE: Sep 05, 2018
Otitis cases may need more than one appointment to resolve, but how do you get clients to see the importance of bringing their pet back to the clinic?
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VETERINARY ECONOMICS: Aug 30, 2018
Help enforce the importance of parasite prevention for new kitten owners with this printable handout.
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VETTED: Aug 29, 2018
Free vaccines! Loyalty points! Dental care discounts!
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FIRSTLINE: Aug 24, 2018
Add some oomph to your heartworm prevention conversations with these tips.
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FIRSTLINE: Aug 22, 2018
Educating veterinary clients on the ins and outs of congestive heart failure can be tough. Here’s help.
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VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.
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DVM360 MAGAZINE: Aug 01, 2018
Pets are family, and whether you’re walking a veterinary client through their first euthanasia or their fifth, these are the most important things to keep in mind.