Client compliance for technicians | Firstline

Client compliance for technicians

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FIRSTLINE: Sep 19, 2017
If your team can't give clients a clear message, there's little hope of compliance (and pet wellness).
Sep 11, 2017
Use CAPC's maps and dvm360's videos, handouts, and ready-made social media posts to help your veterinary care team in your client education efforts on Lyme disease.
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FIRSTLINE: Aug 14, 2017
By dvm360.com staff
Heartworms: They're disgusting. They're dangerous. Pet owners shouldn't want them. Here's what veterinary practices and team members are doing to get clients on board with preventing heartworms.
Aug 08, 2017
Up-to-date CAPC maps can help your veterinary care team in your client education efforts on heartworm—are you using them?
 
VETTED: Jul 27, 2017
By dvm360.com staff
Is it worth the fight to keep parasite preventive sales in your veterinary practice? Respondents to recent dvm360 parasitology surveys weigh in.
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FIRSTLINE: Jul 24, 2017
Your extended contact with pet owners means extra opportunities for spreading awareness about pain, says Dr. Michael Petty.
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FIRSTLINE: Jul 24, 2017
No money means no care means no healthy pets. We know you don’t want to be a pet insurance salesman or pitch veterinary care credit cards, and you don’t have to. Here are some ways to fight through your reservations—or the worries of others—about these two kinds of products.
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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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DVM360 MAGAZINE: May 18, 2017
By dvm360.com staff
Do clients roll their eyes when you recommend bathing and antihistamines for tough derm cases?
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FIRSTLINE: May 09, 2017
Overheard at CVC: Dr. Paul Bloom, highlights the steps for a complete ear disease exam, including the vital role veterinary technicians play. (Hint: It's about finding the what and the why.)
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FIRSTLINE: May 09, 2017
By dvm360.com staff
We’ve collected some of the best veterinary dermatology hacks and work-arounds on dvm360.com from the past few years. They touch on dermatology, oncology, parasitology, client education and more. Steal at will.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
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FIRSTLINE: Apr 26, 2017
By dvm360.com staff
Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
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FIRSTLINE: Apr 18, 2017
CVC educator Dr. E’Lise Christensen, DACVB, offers at-home behavior modification strategies veterinarians and team members can offer to clients.
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FIRSTLINE: Apr 11, 2017
Pets with dermatologic issues can easily overwhelm their owners with the treatments they require. But veterinary technicians have the power to lighten and enlighten their loads.