Client compliance for technicians | Firstline

Client compliance for technicians

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VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.
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DVM360 MAGAZINE: Aug 01, 2018
Pets are family, and whether you’re walking a veterinary client through their first euthanasia or their fifth, these are the most important things to keep in mind.
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VETTED: Jul 24, 2018
With exam room conversations about pet obesity, you’re playing the long game. It might take a few chats to get a veterinary client on board that there’s a problem and then more talking to agree to a plan. Don’t get frustrated. Try this.
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VETERINARY ECONOMICS: Jul 20, 2018
A simple switch of a single word could drive veterinary client compliance through the roof.
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VETTED: Jul 17, 2018
What should veterinary professionals and pet owners care about when considering pet insurance plans? Here's the latest information from some of the nation's top pet insurance providers.
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FIRSTLINE: Jul 16, 2018
The “my cat doesn’t go outside” excuse won’t cut it anymore. Here’s how to convert those resistant veterinary clients.
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FIRSTLINE: Jul 03, 2018
Just one team member can spark a full on conversion in the clinic.
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FIRSTLINE: Jun 15, 2018
Let’s learn what Elvis Presley, Steppenwolf and George Thorogood can teach us to coach pet owners through their precocious pooches’ bad manners.
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FIRSTLINE: Jun 05, 2018
If your veterinary hospital is like most, it’s not full of mercenary pirates looking to swindle pet owners. You care about pets, and it costs money to run your hospital. My pitch? Take the veterinarians out of these money chats and empower the nonmedical team to step up.
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DVM360 MAGAZINE: May 09, 2018
Discussing cardiac disease can be like speaking a different language for your veterinary clients. Put things into terms they can understand—this handout will get you started.
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DVM360 MAGAZINE: May 03, 2018
Well, a LOT of pennies for your thoughts. As in, we’ll pay you for the brilliant problem-solving ideas you’ve come up with within the veterinary world.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 02, 2018
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others … not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.