Client compliance for technicians | Firstline

Client compliance for technicians

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FIRSTLINE: Feb 21, 2017
Your clients may be fonder of Goldie's golden locks than you imagine. So before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.
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FIRSTLINE: Feb 09, 2017
By dvm360.com staff
Educate your clients on the task of checking their pets for ticks from home, and make sure they know exactly what to do if they find one.
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FIRSTLINE: Feb 08, 2017
Pet owners will feel better with critical input from team members.
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FIRSTLINE: Feb 07, 2017
By dvm360.com staff
If your veterinary clients treat monthly preventives as a guarantee, give them a reason (or four) to test their pets.
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FIRSTLINE: Feb 06, 2017
Sew up parasite prevention gaps with these tailored tips to target a range of veterinary clients.
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FIRSTLINE: Feb 04, 2017
Spend a little time educating these veterinary clients and help them avoid errors.
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FIRSTLINE: Feb 03, 2017
By dvm360.com staff
According to data from public health veterinarian Dr. Emilio DeBess, more than half of the canine leptospirosis cases recorded between 2007 and 2011 had unknown exposure risks.
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VETERINARY ECONOMICS: Feb 03, 2017
Kidding! But we know clients tend to religiously follow their breeder's recommendations. Let's realize whether or not they are following the breeder blindly through good communication—not arguing.
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FIRSTLINE: Feb 01, 2017
By dvm360.com staff
Hint: Most of the time, it's not on the pet. Educate veterinary clients about the role the environment plays in their flea infestation.
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FIRSTLINE: Jan 31, 2017
By dvm360.com staff
Are today's veterinarians recommending leptospirosis vaccines for every canine patient? The answer is no, but, boy, are the numbers up. See if your hospital is keeping with the times ...
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FIRSTLINE: Jan 30, 2017
You can't guarantee parasite preventives will work perfectly EVERY TIME. And you can't make pet owners use veterinary approved preventives and use them correctly EVERY TIME. But when a parasite outbreak happens, here's how to ask the right questions and remind everyone to educate clients EVERY TIME.
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FIRSTLINE: Jan 18, 2017
By dvm360.com staff
Your clients are motivated to give their periodontal disease-stricken pets home care treatment. Here’s what CVC speaker and dentistry expert Vickie Byard suggests you tell them.
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FIRSTLINE: Jan 13, 2017
Look, we can’t go home with our clients to make sure they’re following our advice. But we can offer them classes to make sure they’re getting the knowledge to offer the care their pets need.
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FIRSTLINE: Dec 20, 2016
Your veterinary client is still confused about online pharmacies and you still don’t know what to say. Use these ideas to get started.