Client communication for technicians | Firstline

Client communication for technicians

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FIRSTLINE: Feb 13, 2018
By dvm360.com staff
Check out this advice for how to respond to pet owners who say they can't pay for their pet's veterinary care.
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FIRSTLINE: Feb 12, 2018
When you're evaluating the quality of a veterinary patient's diet, consider these warning signs.
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FIRSTLINE: Feb 03, 2018
By dvm360.com staff
Your millennial clients are hungry for data about their pets’ dental needs, according to the Merck-Unfenced Pet Owner Paths research, which looks at the steps pet owners take when making decisions about their pets’ health. Here’s where they’re getting their information—and how you can influence them.
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.
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FIRSTLINE: Jan 08, 2018
By dvm360.com staff
When discussing the dangers of tick-borne diseases like Lyme with your veterinary clients, it may be helpful to include human incidence rates too.
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DVM360 MAGAZINE: Jan 08, 2018
By dvm360.com staff
Chocolate pairs well with wine. Your veterinary client’s dog pairs well with neither. Make sure pet owners know the risks, the signs and the treatment methods of chocolate poisoning just in case.
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FIRSTLINE: Jan 05, 2018
Here are the places your veterinary practice could be missing out on thousands in revenue.
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VETTED: Jan 05, 2018
Have you recently been reminded to remember to revisit your reminder system to remind pet owners about the importance of remembering their pet's care? Sorry, this sentence sounded better in our heads than written out. Let's just dive in ...
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FIRSTLINE: Dec 27, 2017
By dvm360.com staff
These are the client education tools you couldn’t stop downloading. Grab 'em now to finish the year strong.
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VETTED: Dec 26, 2017
Seriously. It’s time to take a stand on these veterinary client noncompliance situations.
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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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VETTED: Dec 21, 2017
To your veterinary clients, it may seem like deer and other wildlife are cute additions to the local landscape, but these transient visitors can pass disease to pets.
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FIRSTLINE: Dec 13, 2017
Your clients have noticed their dog leaving wet spots behind. Here’s a handout to help explain what’s wrong and how you can help.
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FIRSTLINE: Nov 20, 2017
By dvm360.com staff
If your veterinary practice’s current dental procedure marketing methods seem a bit long in the tooth, brush up on some new approaches.
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FIRSTLINE: Nov 20, 2017
By dvm360.com staff
Bladder stones? Urinary stress? Urine luck. Dig in to these diets to tackle three conditions in your veterinary patients.