Client communication for managers | Firstline

Client communication for managers

 
VETTED: Aug 23, 2016
"It's not you, it's me." ... Well, OK, maybe it is you, says Bash Halow, LVT, CVPM. In this episode, he pulls back the curtain on veterinary consultancy. Are YOU the problem in your practice?
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
We're not selling you on pet insurance here. But if you're sold on pet insurance and want your veterinary clients sold on it too, here are steps to make that happen.
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
Help more kitties get the healthcare they need with this checklist to make it easier to get kitties to your practice.
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
 
VETTED: Aug 08, 2016
It's time for your veterinary team to dump these really bad service gems.
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dvm360.com: Aug 05, 2016
By dvm360.com staff
You've probably heard the term "lifehack." Here's why it's relevant to your life as a veterinary professional. (With an educational grant provided by Boehringer Ingelheim)
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
Cut through the excuses. Here’s help to slice through your most dreaded challenges and use ninja-like moves to make mincemeat of any obstacles blocking your way.
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VETTED: Aug 05, 2016
By dvm360.com staff
We're giving this our best shot (sorry, had to)—here's our collection of tips and hacks to help you jump vaccination hurdles with your clients.
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VETERINARY MEDICINE: Aug 04, 2016
Guide veterinary clients through the chemotherapy process using this helpful tool.
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FIRSTLINE: Aug 04, 2016
If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.
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VETERINARY ECONOMICS: Aug 03, 2016
Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).
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VETERINARY ECONOMICS: Aug 03, 2016
By dvm360.com staff
Yes, it's a thing. Here's a handout to help your veterinary clients understand more about stress-related compulsions in dogs.
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VETTED: Aug 03, 2016
By dvm360.com staff
On a scale from 1-10, these pain management hacks are an 11.
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VETTED: Aug 03, 2016
By dvm360.com staff
Put parasite woes to rest with these client education and communication tips, as well as a few ideas to make those fecal exams stink less. Literally.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.