Client communication for managers | Firstline

Client communication for managers

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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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VETERINARY ECONOMICS: Nov 01, 2014
By dvm360.com staff
Use these coloring sheets to educate your littlest pet owners—and their parents—about the tasks and responsibilities children can assume with supervision.
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FIRSTLINE: Nov 01, 2014
Use these leash tips to help pet owners get dogs to your practice in comfort.
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VETERINARY ECONOMICS: Oct 31, 2014
By dvm360.com staff
 
dvm360.com: Oct 02, 2014
By dvm360.com staff
Articles, tips, handouts, videos and tools all designed to make it easy to discuss veterinary care for pets with your team and clients.
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VETERINARY ECONOMICS: Oct 01, 2014
By dvm360.com staff
Follow these steps to add value to the service you offer clients and demonstrate how well your veterinary practice cares for pets.
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VETERINARY ECONOMICS: Sep 01, 2014
Elicit specific info the right way—especially about preventive care compliance—and you'll get more details and opportunities to educate.
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FIRSTLINE: Sep 01, 2014
Feeling beat up, put down and turned around? Use these tips to handle difficult clients.
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VETERINARY ECONOMICS: Sep 01, 2014
You may not possess x-ray vision or super strength, but you can cultivate your powers of client communication to ensure the best care for pets.
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FIRSTLINE: Aug 08, 2014
This veterinary team made a video to show the compassionate, people-side of their practice.
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FIRSTLINE: Aug 01, 2014
By dvm360.com staff
Use this sample chart to review areas where your veterinary practice is doing well with dental care compliance and where you need to improve.
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.
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FIRSTLINE: Aug 01, 2014
Forget the old ideas of scaredy cats and fraidy dogs. You can make veterinary visits more comfortable for every patient with these simple steps.
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
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VETERINARY ECONOMICS: Jul 16, 2014
By dvm360.com staff
Train your team on how to talk wellness packages with clients using this sample flow chart.