Client communication for managers | Firstline

Client communication for managers

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DVM360 MAGAZINE: Jun 23, 2017
I wear that title as a badge of honor. My value as a veterinarian lies in the art and skill of death at the heart of my mobile hospice practice.
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VETERINARY ECONOMICS: Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
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VETERINARY ECONOMICS: Jun 07, 2017
Your veterinary hospital name, your staff and your reputation may already be kicking around on the smartphone-friendly social channel.
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FIRSTLINE: May 30, 2017
Data collection and analysis can be effective for tracking and maintaining veterinary clients. But is it worth it?
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FIRSTLINE: May 30, 2017
Embrace the immediacy of the medium.
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VETERINARY ECONOMICS: May 25, 2017
By dvm360.com staff
This social media campaign will help you teach your veterinary clients to better read their aging feline friends.
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VETERINARY ECONOMICS: May 20, 2017
CVC rock star Bash Halow ran the microphone around the room to get attendees' brilliant ideas this week in Virginia Beach. Here's a few of the best. Wanna try 'em and see if they shine?
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FIRSTLINE: May 19, 2017
By dvm360.com staff
Red alert: Are you missing warning signs from clients? Live from CVC Virginia Beach, we share trade secrets from CVC educator Brian Conrad's can't-be-missed session.
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DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
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FIRSTLINE: May 01, 2017
Enthusiasm is a great trait for veterinary team members … as long as they don't overwhelm pet owners.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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FIRSTLINE: Apr 26, 2017
By dvm360.com staff
Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
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DVM360 MAGAZINE: Apr 23, 2017
What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.
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dvm360.com: Apr 19, 2017
By dvm360.com staff
Consider this case study and ask yourself: Do you want to change everything for the pets that visit your practice?