Difficult dermatology diagnoses mean serious digging for the veterinary team. And sometimes, a clear path to success isn’t visible. Use these dos and don’ts the next time you guide pet owners through a derm visit.
I didn't believe a lower stress approach could make a difference in our veterinary practice … until CVC made a convert of our assistant manager. Here's what we've learned in the process (and how my skepticism has turned to genuine appreciation).
A customizable letter brought an average of 128 lapsed clients per veterinary practice within a period of six months, generating roughly $20,000 in revenue per hospital. Could the free tool work for your veterinary hospital too?
Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.