Celebrate Client Appreciation Week
Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va. Denise Shifflett, head customer service representative and event planner, created the celebration during the second week of May to recognize the practice's outstanding clients. She plans treats or games with prizes for each day of the week:
In addition, each team member selects a client from the practice's 100 top-spending clients to join the team for a free lunch. "We just try to go above and beyond what we always do for our clients," Shifflett says. "This will be the fourth year we've celebrated, and many activities have become popular. Our clients enjoy being spoiled."