Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.
Feel like making protocol changes for your team is as hard as getting a leopard to change its spots? Try choosing the path that leads to “yes” when you propose a protocol change at your veterinary practice.
... you’re one of the 60% of Firstline readers who overall feel happy at work. In fact, 44% of you are happier than you were five years ago. But some of you are hurting—and it can be a very serious hurt. Here’s a closer look:
Heads up! How you stand can show pet owners and coworkers what you stand for—high-quality client service and veterinary care. It also builds self-confidence and sends positive vibes to those around you. Or you could flub your client interactions with bad body language that says “back off!”
In addition to the specific jobs that managers assume under the five areas of responsibility, there are personal skills, qualities and preferences that managers should either be comfortable with or be interested in refining. Ask yourself these questions.