Building the bond for technicians | Firstline

Building the bond for technicians

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FIRSTLINE: May 01, 2008
Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.
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FIRSTLINE: May 01, 2008
Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va.
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FIRSTLINE: May 01, 2008
Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?
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VETERINARY ECONOMICS: Oct 01, 2007
This preventive care program increases client bonding and extends pets' lives.
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FIRSTLINE: Jul 01, 2007
My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.
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FIRSTLINE: Apr 01, 2007
After a loss, take these steps to recognize clients' special relationships with their pets.
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VETERINARY ECONOMICS: Mar 01, 2007
By dvm360.com staff
Creating unity among clients whose pets have passed away helps solidify their bond to your practice—and shows great empathy.
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DVM360 MAGAZINE: Feb 01, 2007
By dvm360.com staff
Orlando, Fla. –– Reality-show veterinarian Holly Knor learned to trust the strength of the human-animal bond as a toddler more than three decades ago. Her faith in it continues today, guiding the care she gives her patients.
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VETERINARY ECONOMICS: Nov 01, 2006
By dvm360.com staff
Dogs can't wait to get through the front door of Chanhassen Veterinary Clinic in Chanhassen, Minn. For 12 years, the clinic has been throwing free puppy parties in its reception area.
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VETERINARY ECONOMICS: Sep 01, 2006
By dvm360.com staff
Hospital tours attract new clients and cement your bond with existing ones. "We like to take the mystery away," says Dr. Lisa Barlow of Centennial Valley Animal Hospital PC in Louisville, Colo. "We think hospital tours help clients feel better about leaving their pets here."
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FIRSTLINE: Dec 01, 2005
Ever wonder what surgery is like from the pet's perspective? Your clients do.
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FIRSTLINE: Dec 01, 2005
Even veterinary teams sometimes overlook the power of the love and support pets provide. But now and then you may get an important reminder that a pet can lend hope and support healing--just as this veterinary student did.
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VETERINARY ECONOMICS: Sep 01, 2005
By dvm360.com staff
Veterinary Economics Editorial Advisory Board member Dr. Marty Becker and other authors of "Chicken Soup for the Pet Lover's Soul" and "Chicken Soup for the Cat and Dog Lover's Soul" will release two new books on Oct. 11: "Chicken Soup for the Dog Lover's Soul" and "Chicken Soup for the Cat Lover's Soul.".
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FIRSTLINE: Aug 01, 2005
A stray dog in a small Alabama town found a home and a calling visiting nursing homes with a young veterinarian.