Building the bond for technicians | Firstline

Building the bond for technicians

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FIRSTLINE: Dec 11, 2008
By dvm360.com staff
Canine lovers still have the giving spirit even in tough economic times, a new survey says.
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FIRSTLINE: Dec 04, 2008
Strong bonds with clients make for healthy pets, profitable practices, and fruitful careers.
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FIRSTLINE: Dec 01, 2008
By dvm360.com staff
Show clients you appreciate their business with these simple gestures.
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FIRSTLINE: Dec 01, 2008
You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
I'm a consulting veterinarian who's highly involved in several disaster preparedness committees.
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FIRSTLINE: Oct 01, 2008
Follow these 4 tips to create a plan for helping others as well as your practice.
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FIRSTLINE: Oct 01, 2008
Reaching out to your community positions your practice as a leader and promotes your services to potential clients. Whether you're looking for marketing ideas or simple ways to help, here's how to maximize your charitable resources.
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CVC IN KANSAS CITY PROCEEDINGS: Aug 01, 2008
The veterinary staff sees families at their moments of greatest worry concerning their companion animals.
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FIRSTLINE: May 01, 2008
Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.
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FIRSTLINE: May 01, 2008
Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va.
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FIRSTLINE: May 01, 2008
Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?
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VETERINARY ECONOMICS: Oct 01, 2007
This preventive care program increases client bonding and extends pets' lives.
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FIRSTLINE: Jul 01, 2007
My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.
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FIRSTLINE: Apr 01, 2007
After a loss, take these steps to recognize clients' special relationships with their pets.
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VETERINARY ECONOMICS: Mar 01, 2007
By dvm360.com staff
Creating unity among clients whose pets have passed away helps solidify their bond to your practice—and shows great empathy.