Building the bond for technicians | Firstline

Building the bond for technicians

source-image
FIRSTLINE: Apr 18, 2017
I didn't believe a lower stress approach could make a difference in our veterinary practice … until CVC made a convert of our assistant manager. Here's what we've learned in the process (and how my skepticism has turned to genuine appreciation).
Apr 12, 2017
Hospice and euthanasia are all about timing. Dr. Mary Gardner offers to guide clients through the process of their final gift to their pet—saying goodbye.
source-image
FIRSTLINE: Mar 02, 2017
When the client can’t pay, know what to do and say. Expert and Fetch dvm360 conference speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.
source-image
VETTED: Feb 27, 2017
By dvm360.com staff
Despite the ubiquity of big-box-store loss-leader promotions, there is a future for flea, tick and heartworm preventive sales in your veterinary practice.
source-image
FIRSTLINE: Jan 06, 2017
Playful products for the killer cat (literally) in your life.
source-image
FIRSTLINE: Nov 04, 2016
Veterinary anesthesiologist says we have an obligation to use every available tool to comfort patients and clients.
source-image
FIRSTLINE: Nov 03, 2016
By dvm360.com staff
Dr. Robin Downing smacks us all on the forehead with this brilliant tip for better veterinary care for your patients in pain.
source-image
DVM360 MAGAZINE: Oct 26, 2016
Experts weigh in on whether a future where people care for furry wards would be better than one where pets are owned.
source-image
FIRSTLINE: Oct 03, 2016
By dvm360.com staff
A watched pot never boils, right? Use this team tool to identify risk factors for compassion fatigue.
source-image
FIRSTLINE: Sep 29, 2016
Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.
 
VETTED: Sep 19, 2016
Well, most of the time. With education. So put on your teaching caps and meet these clients where they are (so you can lead them where you need them to go).
source-image
FIRSTLINE: Sep 15, 2016
You want to inspire careful home care and calibrate expectations for the owners of diabetic cats and dogs. And as with many things, it starts with conversations between veterinary team members and pet owners in the exam room ...
source-image
VETTED: Aug 31, 2016
Pet cams like the Petcube Camera are spilling onto the pet retail market, giving pet owners a chance to see and even interact with their cats, dogs and whatever away from home. So ... silly gimmick or future tool for diagnosing at-home behavior problems? You decide.
source-image
FIRSTLINE: Aug 29, 2016
By dvm360.com staff
Veterinary technicians spill their secrets! Check out their anonymous confessions about the things that make vet tech life super-annoying, super-sad and (of course) totally hilarious and awesome.
source-image
FIRSTLINE: Aug 23, 2016
"Sit," "roll over," and the like are good ways for your dog to show off—but these moves also help you communicate with and calm your pet.