Body language: It's required reading
Patients will tell you plenty about their emotional state if you simply pay attention.
"Active aggression and avoidance are welfare issues for the pet, as well as safety issues for the owner, and the team, of course," says CVC educator Dr. Gary Landsberg. In this video he describes how patients--even those who appear chilled out--may be telegraphing bad vibes that are important to your interactions.
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