BizQuiz: Can you temper team conflict? (Answer 5c)

BizQuiz: Can you temper team conflict? (Answer 5c)

May 20, 2010
By dvm360.com staff

5) C—Wrong.

You’re acting more professionally when you make the first attempt to solve a conflict. So address a problem yourself when it happens. Be sure to stay calm and keep the discussion focused on the problem behavior rather than making the conversation personal. If you or your co-worker are hot under the collar, wait until later when people are calm. This also gives you time to think through what you need to say to improve the situation.

On the other hand, if you’ve tried to resolve a problem with a co-worker but haven’t had success, it might be time to speak with your manager. Explain the specific conflict, again, focusing on the behaviors and why they’re not ideal.

Need some more tips to clamp down on team conflict? See the related links below.

Return to quiz

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patient's lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.