BizQuiz: Can you temper team conflict? (Answer 4a)
Team members are responsible for arriving on time and making sure their work is completed during shifts. Sure, emergencies and extraordinarily busy days happen, and good teams work around them. To prevent tardiness from becoming the status quo, practices that are on the right track need to stay on top of timeliness. One way to do this is to get the entire team to sign a "commitment to punctuality" and make sure policies of timeliness are spelled out in the employee manual. This way, every team member knows the rules about shifts and shift work and the repercussions for failing to follow them.
Click here to read about punctuality contracts.