BizQuiz: Can you temper team conflict? (Answer 3a)

May 20, 2010
By staff

3) A—Wrong.

It's normal to talk about your co-workers when they're not around, especially when you're enjoying their good news or building support to help a co-worker in need. But make sure your personal talk is strengthening—not poisoning—relationships. Before you repeat something, verify that the information is correct. Then ask yourself whether sharing the information is helpful and friendly rather than hurtful or complainy.

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