Back office blunders, Episode 2: Talk to my pet’s psychic

Back office blunders, Episode 2: Talk to my pet’s psychic

Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?

What would you do if a pet owner refused to give a medication because their pet’s psychic said Fluffy didn’t like the medicine? Watch how this team blundered—then email your solutions to handle this challenging client with respect to [email protected].