Client relations | Firstline

Client relations

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FIRSTLINE: Dec 08, 2017
You're the hello and goodbye to every client, and the guiding hand of the veterinary practice. Here's how to make sure you're being the best you can be.
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VETERINARY MEDICINE: Dec 08, 2017
Veterinary medicine in the real world rarely follows what you’ve studied in your textbooks—often because of two human variables: yourself and your clients.
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FIRSTLINE: Dec 08, 2017
By dvm360.com staff
We can do better than, “Look, it doesn’t mean your dog has a tick-borne disease, but it doesn’t not mean that.”
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FIRSTLINE: Dec 07, 2017
Fixing behavioral problems in patients starts with removing inciting stimuli.
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DVM360 MAGAZINE: Dec 06, 2017
No? Then it might be time to check out tips from these inspiring contest winners trying to talk clients—and your practice managers—into forward booking.
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VETERINARY ECONOMICS: Dec 05, 2017
As practice manager, I could see that both interdepartmental interaction and veterinary client marketing were suffering. Social media to the rescue!
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VETERINARY ECONOMICS: Dec 05, 2017
By dvm360.com staff
You know how important good behavior is for dogs and puppies, even though your veterinary clients might not. What better way to bring it up than on social media?
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DVM360 MAGAZINE: Dec 01, 2017
In the latest installment of "Old School, New School," we ask the question: Where's the line between appropriately righteous indignation about pet owners' choices and getting really judgy about those choices? Dr. Codger and Dr. Greenskin seem to differ. Where do you fall?
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FIRSTLINE: Nov 30, 2017
These treats are not only dog approved, they’re waistline-friendly, thanks to Dr. Ernie Ward.
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VETERINARY HOSPITAL DESIGN: Nov 29, 2017
By dvm360.com staff
You’ve made the leap of faith to implement retail in your practice. Now what? Here are some inspirational photos to help get you started.