Client relations | Firstline

Client relations

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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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DVM360 MAGAZINE: Mar 06, 2018
At Fetch dvm360 in San Diego, we wanted to know the real reasons veterinary clients choose one route of administration over the other.
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DVM360 MAGAZINE: Mar 05, 2018
An appearance before the state veterinary board brings up a larger issue: If a board’s composition doesn’t reflect the professionals it oversees, can it fairly pass judgment?
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FIRSTLINE: Mar 02, 2018
We know that vaccines train the immune system to react quickly to certain diseases. Let veterinary clients with new puppies know all about how awesome vaccination is in this printable PDF client handout.
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VETERINARY ECONOMICS: Mar 02, 2018
By dvm360.com staff
Use your clients' device dependency to your advantage.
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VETERINARY ECONOMICS: Mar 01, 2018
Not only do frequent discounts in the heat of the exam-room moment bring down the value of your services, they lower the value of every other veterinarian’s work.
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FIRSTLINE: Feb 28, 2018
Set up good vibes for your patients (and their owners) in a hurry.
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FIRSTLINE: Feb 27, 2018
Help your veterinary clients start good dental care habits in puppyhood that carry over into adulthood.
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FIRSTLINE: Feb 23, 2018
Your veterinary clients want their cats to keep their claws. What they don't want is said claws on their furniture, carpet or any other forbidden-but-scratch-perfect place. Here's help.
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VETTED: Feb 22, 2018
By dvm360.com staff
Does veterinary practice ever feel like a freaky episode of "Black Mirror"? It's often the clients. (Nope, it’s always the clients. Love 'em, but what the what?!) Here are six tales readers shared with us. Warning: The first story is dark ...