Client relations | Firstline

Client relations

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DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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VETERINARY MEDICINE: Apr 26, 2017
Your response? Try these communication remedies for at-home dermatologic treatments gleaned from Dr. Google. The goal: Help the pet without shaming the client.
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DVM360 MAGAZINE: Apr 23, 2017
What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.
 
VETTED: Apr 22, 2017
They were into rehab before rehab was hot. Hear how this husband-and-wife duo, who split their practice right down the middle between orthopedic surgery and rehab, started up and their excited takes on internet-smart clients and flyball (you’ll know after you listen).
 
VETTED: Apr 21, 2017
By dvm360.com staff
How many times have you heard, "It must be so fun to play with puppies all day!"?
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VETERINARY ECONOMICS: Apr 20, 2017
This information for your veterinary clients is truly a life-saver!
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VETERINARY ECONOMICS: Apr 20, 2017
These mites cause hair loss, red skin, scabbing and lots of itching and scratching for your veterinary clients' dogs. Tell 'em all about it with this PDF handout.