Client relations | Firstline

Client relations

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dvm360.com: Jul 02, 2018
Insults! Defamation! Bullying! Pet owners and animal activists can misbehave on social media with the best of them.
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FIRSTLINE: Jun 29, 2018
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. You’re not alone. Two veterinary hospital managers share stories of freak-outs they faced.
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DVM360 MAGAZINE: Jun 28, 2018
Pet Anxiety Awareness Week kicks off right before a real fear-inducing holiday, Independence Day, with its fireworks, crowds and food hazards everywhere. Here are learning resources for your team and your veterinary clients.
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VETTED: Jun 21, 2018
Money makes the world go ‘round. It’s also a large reason your veterinary clients won’t buy the preventives their pets need. Here are some tips from the experts to explain the value to pet owners.
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VETTED: Jun 21, 2018
By dvm360.com staff
A survey of veterinary teams and their clients yielded some buggy data. Namely, there was a difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?
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VETERINARY MEDICINE: Jun 16, 2018
By dvm360.com staff
A lack of preparation can make the great outdoors not so great. Give your veterinary clients a guide to keeping their pup safe on the trail.
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FIRSTLINE: Jun 15, 2018
You’ve got the medical essentials for a new kitten on lock. But what about recommendations for a home life that will make for a happier, healthier cat in the long run? Dr. Kathryn Primm recommends starting them early on three products.
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FIRSTLINE: Jun 15, 2018
Let’s learn what Elvis Presley, Steppenwolf and George Thorogood can teach us to coach pet owners through their precocious pooches’ bad manners.
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FIRSTLINE: Jun 14, 2018
Veterinary professionals are falling victim to vicious online attacks from pet owners and advocacy groups. Find out how to protect yourself from an attack—and what to do if one occurs.
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VETTED: Jun 13, 2018
Holistic veterinary care isn’t the hippy-dippy practice you think it is. In fact, it might be the best way to diagnose what's going on in that tricky patient you’re losing sleep over.