Client relations | Firstline

Client relations

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FIRSTLINE: Jul 13, 2017
Every dying pet deserves a plan. Consider these inspiring case studies and tips that illustrate the power you have in veterinary medicine to help pets live longer—with a better quality of life—for days, week or months on their path to a peaceful death.
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VETTED: Jul 12, 2017
Here are the most common conditions Lap of Love hospice veterinarians see in their mobile euthanasia practice—and pointers on how to ease clients and patients down this difficult path.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
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FIRSTLINE: Jul 12, 2017
How you can play a vital role in helping owners make the right choice and ensure a lifelong bond.
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FIRSTLINE: Jul 06, 2017
... where you inject them after researching some of the biggest names in microchip technology and their current veterinary products to get lost pets home faster.
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DVM360 MAGAZINE: Jul 05, 2017
By dvm360.com staff
From the first signs of pain to helping children and surviving pets who have lost their best friend, here are veterinary client handouts to help explain many important questions throughout.
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VETERINARY ECONOMICS: Jun 30, 2017
These items help my older patients—whether they're just slowing down or nearing the end—to live more comfortable, pain-free lives. How many do you already use or recommend?
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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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DVM360 MAGAZINE: Jun 27, 2017
Age-appropriate ways of talking about veterinary euthanasia and honoring the life of a dear departing pet.
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DVM360 MAGAZINE: Jun 27, 2017
Hospice veterinarian Dr. Jessica Vogelsang became acutely aware of her communication shortcomings when she had to explain euthanasia to her own children—an experience that completely transformed how she now counsels parents in the same situation.