Client relations | Firstline

Client relations

 
VETTED: Feb 09, 2017
New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on a show floor or caught word of so far this year!
source-image
FIRSTLINE: Feb 09, 2017
By dvm360.com staff
Educate your clients on the task of checking their pets for ticks from home, and make sure they know exactly what to do if they find one.
source-image
VETERINARY MEDICINE: Feb 08, 2017
By dvm360.com staff
Teach clients more about this deadly vector using an informational handout.
source-image
FIRSTLINE: Feb 07, 2017
By dvm360.com staff
If your veterinary clients treat monthly preventives as a guarantee, give them a reason (or four) to test their pets.
source-image
FIRSTLINE: Feb 06, 2017
Sew up parasite prevention gaps with these tailored tips to target a range of veterinary clients.
source-image
VETERINARY ECONOMICS: Feb 06, 2017
Injecting a dose of reality for veterinary clients with diabetic cats isn't painful—it's positively inspiring!
source-image
VETTED: Feb 03, 2017
By dvm360.com staff
"Safety" isn't just a football score. Game-day distractions can be dangerous for pets. Here's how to keep them safe.
source-image
VETERINARY ECONOMICS: Feb 03, 2017
Kidding! But we know clients tend to religiously follow their breeder's recommendations. Let's realize whether or not they are following the breeder blindly through good communication—not arguing.
source-image
VETTED: Feb 01, 2017
By dvm360.com staff
Toxic veterinary teams are a problem, and the data shows it’s not just about bruised egos from the gossip and rudeness. It hurts patients too. And the damage caused by one pet's bad experience may never be reversed.
source-image
DVM360 MAGAZINE: Feb 01, 2017
By dvm360.com staff
Using prevalence maps from the Companion Animal Parasite Council, you can drive home the importance of year-round prevention to your clients.