Client relations | Firstline

Client relations

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FIRSTLINE: Mar 15, 2017
By dvm360.com staff
Make sure clients are aware of the signs of heart disease with this in-depth infographic.
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FIRSTLINE: Mar 14, 2017
When transitioning a pet to a new diet, think like the tortoise, not the hare.
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FIRSTLINE: Mar 14, 2017
By dvm360.com staff
Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.
 
VETTED: Mar 13, 2017
By dvm360.com staff
When the stars align, you have that perfect exam. Other times ... not so much. Um, hey, is your arm bleeding?
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FIRSTLINE: Mar 13, 2017
By dvm360.com staff
Ticks can carry nasty diseases. Help your clients keep their backyards inhospitable by sharing these tips.
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DVM360 MAGAZINE: Mar 08, 2017
By dvm360.com staff
Are brachycephalic breeds doomed for a lifetime of poor health? New data does not look promising for the pug and its fellow flat-nosed friends.
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FIRSTLINE: Mar 08, 2017
By dvm360.com staff
Though it may sound counterintuitive, offering fewer choices for flea and tick control can lead to more sales and more satisfied veterinary clients.
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VETERINARY ECONOMICS: Mar 08, 2017
By dvm360.com staff
Train your team on how to talk wellness packages with clients using this sample flowchart.
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FIRSTLINE: Mar 07, 2017
It doesn’t matter how close you were in high school. It’s better not to say anything remotely definitive when you get a “what is this?” Facebook message about a friend’s pet.
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FIRSTLINE: Mar 07, 2017
By dvm360.com staff
Give your veterinary clients the basics on what to expect and how to prepare.