Client relations | Firstline

Client relations

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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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dvm360.com: Dec 21, 2017
The veterinary super analyst takes us through preventive care, corporate takeovers, industry burnout and back again in dvm360's podcast.
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FIRSTLINE: Dec 21, 2017
In pet owners' backyards lurk serious wildlife diseases that can affect pets and people. Have you considered ... ?
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VETERINARY ECONOMICS: Dec 19, 2017
Patient and pet deserve a better experience—and it will pay off in increased cat traffic.
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DVM360 MAGAZINE: Dec 18, 2017
By dvm360.com staff
This veterinary client longs to provide care for her pets, but her financial circumstances have taken a turn for the worse. What would your advice to her be?
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FIRSTLINE: Dec 15, 2017
Make sure your veterinary clients’ small acts of kindness are noticed.
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VETTED: Dec 15, 2017
How teleconsultation between primary care veterinarians and nutrition specialists can conquer geographical limitations on patient care.
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VETERINARY ECONOMICS: Dec 08, 2017
Veterinary team members made mistakes in this fictional case study from Fetch dvm360 educator Bash Halow, LVT, CVPM. But was the doctor more interested in blaming than finding solutions?
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FIRSTLINE: Dec 08, 2017
You're the hello and goodbye to every client, and the guiding hand of the veterinary practice. Here's how to make sure you're being the best you can be.
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VETERINARY MEDICINE: Dec 08, 2017
Veterinary medicine in the real world rarely follows what you’ve studied in your textbooks—often because of two human variables: yourself and your clients.