Client relations | Firstline

Client relations

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FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
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VETERINARY ECONOMICS: May 24, 2018
By dvm360.com staff
Make sure parasites have no place on your veterinary patients.
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DVM360 MAGAZINE: May 22, 2018
You're familiar with top veterinary blogs, but do you read pet parent blogs? Perhaps it's time to start.
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VETERINARY ECONOMICS: May 16, 2018
Pregnant pet owners often have a lot of questions and worries when it comes to bringing a baby into a home that’s already ruled by a beloved pup. Help them create an environment that’s safe for both the dog and the baby with this free veterinary resource.
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DVM360 MAGAZINE: May 14, 2018
June is National Pet Preparedness Month, so prepare to talk about microchips and their role with your veterinary clients.
 
VETTED: May 14, 2018
By dvm360.com staff
Topics like congestive heart failure are difficult to explain to veterinary clients. We wrote out some social media posts to give you a hand.
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VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.
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VETERINARY ECONOMICS: May 10, 2018
This textbook veterinary surgery went according to textbook—until the patient didn’t wake up.
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VETTED: May 10, 2018
Our research uncovers that there’s no one-size-fits-all approach to communicating with pet owners after the clinic visit. The solution? Ask them their preferences.
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DVM360 MAGAZINE: May 09, 2018
Discussing cardiac disease can be like speaking a different language for your veterinary clients. Put things into terms they can understand—this handout will get you started.