Client relations | Firstline

Client relations

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VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
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VETERINARY ECONOMICS: Aug 07, 2017
By dvm360.com staff
According to hospice veterinarian Dr. Mary Gardner, people—not pillows—hold the power to make veterinary euthanasia appointments better.
 
VETTED: Aug 07, 2017
If you take emotional responsibility for everyone else's problems, putting their monkeys on your back and in your mind, you'll have a hard time finding room for your own needs at the end of the veterinary workday.
 
VETTED: Aug 07, 2017
By dvm360.com staff
Don’t lose your head giving clients what they want: predictable, monthly payments to manage their pet’s wellness care over the year. Here are companies that can help you give them what they want.
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VETERINARY ECONOMICS: Aug 03, 2017
Paying your bills and chipping away at your student loans as a veterinary associate? These strategies can help you build your income—and practice top-notch medicine.
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DVM360 MAGAZINE: Aug 02, 2017
Ambulatory practitioners have so much cool tech at their fingertips now, it’s a shame not to use it. Here’s what we use in our veterinary practice.
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DVM360 MAGAZINE: Aug 02, 2017
By dvm360.com staff
Afraid of what pet owners and practitioners will miss without physical exams, this veterinarian warns colleagues they should be the ones shaping policy for the future of telemedicine.
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DVM360 MAGAZINE: Jul 30, 2017
A veterinary team is torn between giving an irresponsible owner back his microchipped dog or letting a Good Samaritan who got him medical care take him in as her own.
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VETERINARY ECONOMICS: Jul 27, 2017
After 20 years in veterinary practice, I like to think back on the first angry encounter I had with a pet owner—and how I’d do things differently.
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VETERINARY MEDICINE: Jul 25, 2017
By dvm360.com staff
Because, c’mon, as veterinary professionals we know cats aren’t just going to outright say those three little words. Here's a handout depicting the telltale signs that a feline friend is giving his human heart-eyes.