Client relations | Firstline

Client relations

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FIRSTLINE: Jun 05, 2018
If your veterinary hospital is like most, it’s not full of mercenary pirates looking to swindle pet owners. You care about pets, and it costs money to run your hospital. My pitch? Take the veterinarians out of these money chats and empower the nonmedical team to step up.
 
VETTED: Jun 05, 2018
Your veterinary client is becoming fearful of her dog’s food-based aggression. Here’s a handout to explain what food guarding is, how they can make it better and what might make it worse.
 
VETTED: Jun 05, 2018
OK, not a house, but a two-walled exam room courtesy of Animal Arts that stands up beautifully in a veterinary conference exhibit hall. See the photos and read on for some advice from Dr. Jonathan Bloom, who demonstrated Fear Free techniques at the most recent Fetch dvm360 conference.
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FIRSTLINE: Jun 05, 2018
Fear, anxiety and stress walk into any veterinary setting alongside pets. Here’s how to reduce pets’ stress during rehabilitation.
 
VETTED: Jun 05, 2018
Seizures are largely unexpected, and largely scary to pet parents. This handout covers the how and why as well as what pet parents can do in the event of a seizure.
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FIRSTLINE: Jun 02, 2018
Have you noticed that pet foods are starting to look and sound like your own favorite cuisine? There’s a reason for that.
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FIRSTLINE: Jun 01, 2018
When you go to a veterinary conference to get smarter, make sure you share your journey on social media.
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DVM360 MAGAZINE: Jun 01, 2018
As a veterinarian, I firmly believed only in what science could prove. Until I met Rachel.
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FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
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VETERINARY ECONOMICS: May 24, 2018
By dvm360.com staff
Make sure parasites have no place on your veterinary patients.