Client relations | Firstline

Client relations

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VETTED: Oct 10, 2017
Give your veterinary clients these (fun)gal facts about ringworm and educate them on how you can partner together to eliminate this itchy infection.
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VETTED: Oct 10, 2017
Are you caught up on the latest veterinary developments for managing ringworm? (Hint: There’s a new diagnostic test and new drug at your dermatophytosis-demolishing disposal.)
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FIRSTLINE: Oct 10, 2017
Promote a happy, healthy foster experience with this veterinary advice for foster families and shelters.
 
VETTED: Oct 10, 2017
Spring a high cost on a client they weren't expecting, you get grief. So, when you see an important but nonurgent procedure in the veterinary exam room that needs to be done SOON but not NOW, give them a heads-up.
 
VETTED: Oct 06, 2017
By dvm360.com staff
Your clients probably don’t know about low thyroid hormones, even though they could be seeing the signs. These social media posts can help.
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VETERINARY ECONOMICS: Oct 05, 2017
By dvm360.com staff
This electronic marketing whiz goes outside the veterinary market for a spark.
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DVM360 MAGAZINE: Oct 04, 2017
This veterinary team helped a client adopt a homeless cat—and then got slapped with a lawsuit. Here’s what happened.
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VETERINARY MEDICINE: Oct 03, 2017
Fear is a powerful emotion, so when veterinary clients refuse your recommendations, start with empathy.
 
VETTED: Oct 02, 2017
Help pet owners walk a mile in their furry friend's paws with this handout from a dog's perspective on pain.
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FIRSTLINE: Oct 02, 2017
Some practices have been doing it for more than 10 years. Others still don't. Every client loves seeing their pet's photo, so why doesn't it show up on every written piece from your hospital?