Client communication strategies | Firstline

Client communication strategies

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VETERINARY ECONOMICS: Jan 19, 2018
It's time to check what your veterinary clients are listening to.
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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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VETERINARY ECONOMICS: Jan 16, 2018
Get this right and you will build the bond with these discerning veterinary clients.
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VETERINARY ECONOMICS: Jan 16, 2018
No one’s reading your veterinary hospital’s e-newsletter anymore? Try these marketing formats instead.
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dvm360.com: Jan 09, 2018
By dvm360.com staff
Fetch dvm360 conference lets pet owners off the leash to discuss what they think about going to the veterinarian and the services practices offer.
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FIRSTLINE: Jan 09, 2018
It’s not “just” another ear case! Your veterinary practice team could be short-changing medical protocols and client bonding by speeding through common appointments.
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DVM360 MAGAZINE: Jan 08, 2018
By dvm360.com staff
Chocolate pairs well with wine. Your veterinary client’s dog pairs well with neither. Make sure pet owners know the risks, the signs and the treatment methods of chocolate poisoning just in case.
 
VETTED: Jan 05, 2018
Have you recently been reminded to remember to revisit your reminder system to remind pet owners about the importance of remembering their pet's care? Sorry, this sentence sounded better in our heads than written out. Let's just dive in ...
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VETTED: Jan 02, 2018
Deciding to not offer declaws anymore was only the first step. The next steps involved training our team and updating our materials. Here’s how we did it.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.