Client service for techs | Firstline

Client service for techs

source-image
FIRSTLINE: Aug 15, 2018
By dvm360.com staff
From rehab in the veterinary clinic to getting pet owners started with their pets at home, here are some of our favorite products.
source-image
VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.
source-image
FIRSTLINE: Jul 17, 2018
Veterinary team—there's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.
source-image
FIRSTLINE: Jul 03, 2018
Just one team member can spark a full on conversion in the clinic.
source-image
FIRSTLINE: Jun 07, 2018
By dvm360.com staff
Experiencing fear and stress while you’re trying to figure out how to relieve your veterinary patient’s fear and stress is … redundant. Don’t sweat. We have three places to start on your path to calming pets.
source-image
FIRSTLINE: Jun 06, 2018
By dvm360.com staff
Talk 'em up. Sell 'em online and in your reception area. Here are a few items to recommend to clients to help make your veterinary practice the cool destination for all things puppy.
source-image
FIRSTLINE: Jun 02, 2018
Have you noticed that pet foods are starting to look and sound like your own favorite cuisine? There’s a reason for that.
source-image
FIRSTLINE: Jun 01, 2018
When you go to a veterinary conference to get smarter, make sure you share your journey on social media.
source-image
FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
source-image
VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.