Client service for techs | Firstline

Client service for techs

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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
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FIRSTLINE: Jun 19, 2017
Our practice created a special garden to remember the pets that are no longer with us. This rock garden has become a foundation for our relationship with pets and their families.
Jun 19, 2017
Why you need a bereavement coordinator—and how it helps your veterinary team.
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FIRSTLINE: May 30, 2017
Embrace the immediacy of the medium.
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FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
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VETERINARY MEDICINE: May 12, 2017
If your veterinary clients think food puzzles need no introduction, they’ll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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DVM360 MAGAZINE: Apr 28, 2017
These veterinary professionals work as technicians by day, highly qualified pet sitters by night.