Audio and video for technicians | Firstline

Audio and video for technicians

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FIRSTLINE: Feb 12, 2016
"Blah, blah, blah … $$$$$$$$$." Is this what clients hear when you present your treatment plan? Use these pro tips to cut through the sticker shock and focus on the high-quality care you offer.
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FIRSTLINE: Feb 09, 2016
Terminate damages to that all-important, sensitive—and expensive—sensor and avoid a judgment day around your veterinary clinic. Bonus: Safety tips to protect your most valuable asset—yourself!
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FIRSTLINE: Jan 22, 2016
Do you want more responsibility in your veterinary practice? Have you ever dreamed of joining the veterinary speaking circuit? You can do it. Here’s help.
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FIRSTLINE: Dec 22, 2015
Those furry, floppy, fun-loving ferrets can heap tons of trouble on their nearly shoulderless bodies without meaning to. Help new ferret owners protect their furry little friends with these quick tips from Tracey Ritzman, DVM, DABVP.
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FIRSTLINE: Dec 11, 2015
Make more money, build your career and get props for being the imaging wizard in your practice.
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FIRSTLINE: Dec 05, 2015
A literal illustration of walking in your veterinary patient’s paws shows a puppy's potentially puzzling experience trying to learn the "sit" command.
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FIRSTLINE: Nov 25, 2015
By dvm360.com staff
It's easy as pie to flub a low-stress veterinary visit, as revealed in this recently discovered low-stress training video from the dvm360 film vault.
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FIRSTLINE: Nov 11, 2015
“There’s a bully who’s really wrecking my life at my veterinary practice. How do I broach the “B” word to my boss—and when is it time to move on to another hospital?” Sheila Grosdidier, RVT, of VMC, Inc. in Evergreen, Colorado, says the answer lies in another “B” word: Showing your boss how the bully affects the business.
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FIRSTLINE: Oct 26, 2015
Confess: Do you stand behind the veterinary exam table and “blah, blah, blah, hairball, blah, blah blah, litter box" at clients? Jane Brunt, DVM, CATalyst Council Executive Director, offers the purrfect words to connect with cat owners. (P.S. There are kittens here. Playing. It’s really cute, we promise.)
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FIRSTLINE: Oct 14, 2015
Are you ready for the 12-year-old Yorkie that needs 24 teeth extracted? There’s no cookie-cutter approach in veterinary medicine! Here’s help.
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FIRSTLINE: Oct 01, 2015
Watch this 51-second video to see how a pheromone station can work to calm visiting cats at your veterinary clinic.
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FIRSTLINE: Sep 18, 2015
One of the veterinary technicians is super territorial and bossy, and I’m so sick of her I’m ready to quit! What can I say to my boss to help her see this Super Tech is ruining our team?
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FIRSTLINE: Sep 16, 2015
A very confused client can blast a diagnosis conversation into the stratosphere, leaving you in thin air.
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FIRSTLINE: Aug 31, 2015
By dvm360.com staff
Veterinary team members share stories of the patients who melted their hearts.
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dvm360.com: Aug 29, 2015
September 2015 marks the first ever Animal Pain Awareness Month and Veterinary Anesthesia Nerds founder Tasha McNerney, CVT, is psyched.