Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

8 free valentines for veterinary clients

February 3, 2012

Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.

Source: FIRSTLINE

Exceed veterinary client expectations

January 25, 2012

Personalized service pays off.

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The role of veterinary team members in real-time care

January 4, 2012

Make the best use of first and last contact with clients and keep the day moving.

Source: FIRSTLINE

Healthy eats: Pet nutrition is a veterinary team effort

January 1, 2012

Delivering a nutrition message at every appointment, from every team member, is crucial to ensure that pet owners serve up food for better health.

Source: FIRSTLINE

Bite into veterinary tooth talks

January 1, 2012

Here are four ways to emphasize dental recommendations to veterinary clients.

Source: FIRSTLINE

Offer a hearty serving of veterinary benefits

January 1, 2012

You and your clients can really benefit from this advice.

Source: FIRSTLINE

Q&A: Make a case for veterinary vaccinations

January 1, 2012

Help hesitant veterinary clients understand the importance of vaccinations.

Source: VETERINARY ECONOMICS

Are you sure your veterinary clients can hear you?

January 1, 2012

You can scream and shout, but until you work your communication muscles, you'll never get through to your pet-owning clients.

Source: FIRSTLINE

What goes into your mouth

January 1, 2012

This issue is full of ways to make 2012 great for you and your veterinary patients.

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