10 pet owner communication strategies to avoid lawsuits

10 pet owner communication strategies to avoid lawsuits

Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.
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Jan 01, 2014

What you say--and how you say it--matter when you're communicating with clients. Use these tips to choose effective communication that defuses conflict and reduces your veterinary practice's risk of a lawsuit.